{"id":15238,"date":"2024-07-23T16:40:09","date_gmt":"2024-07-23T14:40:09","guid":{"rendered":"https:\/\/copie-sjop.nl\/warranty-and-complaints\/"},"modified":"2025-05-27T15:53:09","modified_gmt":"2025-05-27T13:53:09","slug":"warranty-and-complaints","status":"publish","type":"page","link":"https:\/\/copie-sjop.nl\/en\/warranty-and-complaints\/","title":{"rendered":"Warranty and Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15238\" class=\"elementor elementor-15238 elementor-15137\" data-elementor-post-type=\"page\" id=\"page_efwt\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e947e6 e-flex e-con-boxed e-con e-parent\" data-id=\"5e947e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a11190 e-flex e-con-boxed e-con e-child\" data-id=\"3a11190\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-989733c elementor-widget elementor-widget-heading\" data-id=\"989733c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garantie &amp; Klachten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a754f47 e-flex e-con-boxed e-con e-parent\" data-id=\"a754f47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cce9426 elementor-widget elementor-widget-heading\" data-id=\"cce9426\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f5f90c elementor-widget elementor-widget-text-editor\" data-id=\"0f5f90c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At the Copie-Sjop, we value the quality of our products and do our utmost to deliver them to you in perfect condition. Nevertheless, it is possible that an order may be damaged in transit or something else may go wrong, entitling you to a warranty. According to European legislation, we are liable for any defect that comes to light within two years of delivery of the goods. You may also have additional rights under Dutch law.<\/p><p>If you discover or should discover a defect in the product, you should contact us within a reasonable period of time. In any case, a period of two months is considered reasonable. Depending on the circumstances, a longer period may also be acceptable. If you contact us in a timely manner, we will arrange for a free repair or replacement of the product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2de224 e-flex e-con-boxed e-con e-parent\" data-id=\"b2de224\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cf360c elementor-widget elementor-widget-heading\" data-id=\"6cf360c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4872407 elementor-widget elementor-widget-text-editor\" data-id=\"4872407\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It can always happen that something doesn&#8217;t go quite as planned. We encourage you to first report complaints to us by emailing info@copie-sjop.nl. If this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur at <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>.&nbsp; <\/p><p>If you discover or should discover a defect in the product, you should contact us within a reasonable period of time. In any case, a period of two months is considered reasonable. Depending on the circumstances, a longer period may also be acceptable. If you contact us in a timely manner, we will arrange for a free repair or replacement of the product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Garantie &#038; Klachten Warranty At the Copie-Sjop, we value the quality of our products and do our utmost to deliver them to you in perfect condition. Nevertheless, it is possible that an order may be damaged in transit or something else may go wrong, entitling you to a warranty. According to European legislation, we are &#8230;<\/p>\n","protected":false},"author":99,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-15238","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty and Complaints - De Copie-Sjop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/copie-sjop.nl\/en\/warranty-and-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty and Complaints - De Copie-Sjop\" \/>\n<meta property=\"og:description\" content=\"Garantie &#038; Klachten Warranty At the Copie-Sjop, we value the quality of our products and do our utmost to deliver them to you in perfect condition. Nevertheless, it is possible that an order may be damaged in transit or something else may go wrong, entitling you to a warranty. 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